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Busy with work and the kids?

Too tired to go grocery shopping? We can help. With online ordering, you can avoid the crowded aisles, skip the long checkout lines, and save time and energy for everything else in your life. We’ll do your shopping for you! Ordering couldn’t be easier. Simply create your list, choose a convenient pick-up or delivery* time that fits your schedule, and we’ll bring your order to your car or home. It’s that simple!

*Delivery not available in all areas. Check your zip code when shopping online to see if delivery is available in your area.

New website faq's:

This is the same online shopping service you love with a new name and look. The focus will now be on your favorite store’s brand instead of the Fast Lane brand. Think of the new site as an extension of your favorite store! 

This is the same great service you know and love, but now under shopfamilyfare.com for a seamless experience. Your orders will still be fulfilled by the same great Fast Lane associates you have gotten to know. 

No! To login you can use the same account you used to shop Fast Lane. You can also use the same account to shop any of our stores. You can login with the same user account to shop any of stores using the store’s website or mobile app. 

Fast Lane subscriptions aren’t going away! If you have a Fast Lane subscription you will continue to get the same great benefits, but it will now be called an online grocery shopping subscription. You can use your same account to shop any of store’s websites or mobile apps. 

Your rewards are linked to your account, and you can earn rewards no matter how you shop. Purchases made online or in-store at any of our stores will contribute to your rewards. You can use the same account to login on all our store’s websites or mobile apps. 

There are two ways to easily find your previous purchases or shopper history.

  1. Shop your previous purchases – Login to your account and select shop then filter to my purchases. If you are logged in, you can directly access it  here. 
  2. View your previous orders – Hover over your name and select “My Account.” From the My Account page, select my order. This is a list of all your previous online orders. You can also use your previous orders to quickly add items to you cart that you want to reorder. If you are logged in, you can directly access it  here.

Yes, and you can even shop directly from the ad! Select Weekly Ad on the navigation bar or click here to view the weekly ad. From here you can flip through each ad page and view all the weekly deals. When you find an item you want, click on the item, and click add to basket. This creates a list of all your desired items, and you can use it to checkout online or print it off to shop in-store.   

Digital coupons are linked to your rewards account and will be available for use as soon as they are clipped. To clip coupons, navigate to the Digital Coupons page in the Save More menu. From here you can see all available coupons and which coupons you have already clipped. To clip a coupon, find the coupon you want and select “Clip.” You can also clip coupons as you shop or view the digital ad.  

To cancel or change an order, hover over your name, and click “My Account.” From the My Account page, select my order. This is a list of all your current and previous online orders. Select the order you want to adjust and add or remove items or click cancel your order. Orders can be cancelled at any time, but you cannot add items once your personal shopper begins shopping your order. If shopping has already begun, please contact the store for order changes.  If you are logged in, you can directly access it here. 

Yes! We still offer same day pickup and delivery. Delivery availability and times may vary. 

We temporarily authorize your card for the estimated order total.  Your final order total may vary based on bottle deposits, final sales tax, and items sold by weight.  As soon as the order is completed, we charge your card for the final order total.  

Online Grocery Ordering FAQ's:

Not at all! After your first three orders are shopped for free (no promo code required) you can either pay a “per trip” shop fee or subscribe for unlimited orders shopped just for you. Fees for pick up vary by store, see your individual store for details.
*Subscription fees are for shopping fees only. 

Choose your desired subscription here, click ‘Add to Cart’ then proceed through the online checkout process. 

**Please note that online subscriptions must be purchased separately. If you have other items in your cart, they will automatically be removed when you add an online subscription to your cart. Your original items will automatically be added back to your cart after you purchase your online subscription.**

For help, please reach out to our customer service team.   

You can pay monthly for $16.95 or $49 for a full year. There is no minimum order size required.

No! You pay the same prices in store as you do in The Fast Lane. All prices are the same! Even all the benefits of your yes account are applied at check out. Including clubs, rewards, digital coupons and fuel discount coupons!

When you order ahead your items are selected as soon as you order.  That means you’re first in line for sales and getting the items you want.  Once your items are selected they are stored in temperature controlled areas to keep them at their peak freshness.  

Absolutely. Our trained personal shoppers carefully handpick each item, selecting only the best available products, including the freshest produce and finest cuts of meats. If you aren’t happy with any item, we will gladly replace it and refund your money. That’s our 200% Freshness Guarantee!

Yes! Clip and use our convenient digital coupons while you shop to help maximize your savings.

When you arrive at the time you’ve scheduled, pull into our designated online shopping parking spot, call inside, and an associate will deliver your order and load your car for you. That’s all there is to it!

Be sure to log in to our Family Fare site using your Rewards account. If you are having trouble logging in call customer support at (844) 467-7278.

Family Fare stores with pickup and delivery are always being added. Check what stores are available here. 

Pickup times, shopping fees and number of time slots available vary by store. There is a limit to the number of orders that are allowed for each pickup time slot. Once a time slot is full, you will no longer be able to select it during checkout. Please reserve your time slot before placing your order.

You will receive all Rewards program benefits that you would receive in store. Your personal shopper will provide you with a receipt so you can track your savings!

You will earn fuel rewards just like you would shopping in the store. These rewards can be redeemed at any of our Quick Stop locations or participating fuel centers.

Credit Card is the only method of payment at this time. We accept Mastercard, Visa, American Express, and Discover. We temporarily authorize your card for the higher of $5 or 10% of the item total.  It helps account for charges like bottle deposit, final sales tax and items sold by weight.  As soon as your order is complete, we charge your card for exactly what was in  your final order. 

We do not accept paper coupons; however any digital coupons you clip while you shop will be taken off your order total just like in the store. If you do not receive a digital coupon please call customer support at (844) 467-7278.

Our stores are total service markets, which means we should never expect tips and we should not personally ask our customers for a tip. However, if you would like to show our store teams appreciation and offer a tip, this can be done during checkout when submitting your order online or offered to our teams at the time of pickup or delivery via cash.

You will receive every sale price that we advertise in the store. The price you pay will be determined on your pick up day. For example, if you are shopping on Saturday for a Sunday pickup, you will pay the price of your basket on Sunday. Prices may vary when selecting different stores. You will be alerted of price changes.

For items that are priced by the pound, your shopper will select the items that most closely match the weight you wish to purchase. You will be billed only for the actual amount of product selected. Because of this, your total paid at time of checkout will vary slightly compared to your estimated online total.

During the checkout process we will ask you if you would like to allow for substitutions. Our goal is to never be out of stock on any item. If an item is out of stock we will make an appropriate substitution if available. We will NEVER charge you more than the original price of the product you selected, that is our promise.

You or a responsible person must pick up your order at the scheduled pickup time.

We do not offer pharmacy prescription pickups at this time.  LINK TO PHARMACY INFO/DELIVERY

Contact customer service by calling (844) 467-7278. In many cases, we can offer a credit for your next online order.