Get the Family Fare app!
Our convenient mobile website and app puts Rewards savings at your fingertips! Browse and clip digital coupons, join our clubs, follow your Rewards progress, and much more — right from your phone.
You like savings, and we love that about you.
That’s why we created Rewards. It’s our way of saying thank you to our most loyal customers and we invite you to sign up today. Rewards is your path to a wealth of savings everyday!
As a Rewards member you can select from hundreds of coupons every week. And it’s so convenient – just clip coupons online or in the mobile app!
Rewards faq:
Online: You can sign up on your stores website and complete the online signup process. When you sign up online, you’ll be asked for your phone number. This allows you to enter this same phone number at the register, so you never have to have a physical card with you.
In-store: Fill out an application to receive a rewards card and start saving. Be sure to register your card online to get the weekly ad preview via email, as well as access to hundreds of digital coupons and monthly rewards.
Customers who do not want to enter an email address can still see benefits! With your card, you will get access to the hot deals in our weekly ad. However, an email address is required to receive exclusive offers like digital coupons, grocery rewards, and more. If customers don’t have an email address, they can sign up for a free email account from Gmail, Outlook or Yahoo, etc
Visit our customer service desk at any store, and an associate can look up your account by card number, phone, or name to add an email address and update contact information.
We will not sell or share your information except for the limited purposes set forth in our terms and conditions. For full details on privacy, please refer to our Terms and Conditions & Privacy Policy.
Your rewards card is valid at all D&W Fresh Market, Family Fare, Family Fresh Market, VG’s Grocery, Forest Hills Foods or Ada Market locations. Rewards and coupons may vary by location.
Registering with a phone number allows you to enter that phone number at checkout if you forget your rewards card or prefer not to carry one. All offers and savings are tracked using your phone number as if it were a physical card. By providing a mobile phone number, you can also opt in for text messages about other exciting deals!
Your rewards card number is the 12-digit card number found on the back of the card. You can also find your rewards card number when logged into the app or website.
If you registered online or have a phone number registered to your card, no need to worry, you can use your phone number at checkout. For a replacement card, simply ask for a new one at the service counter. We’d be happy to link your new card to your old one so you can pick up right where you left off on earning exclusive savings and deals!
Each rewards card comes with two keychain-sized cards. You can share these with anyone in your family. You can also share the same phone number and use that at the register.
Registering your card online is an additional step to signing up for a rewards card. Registering online gives you access to all the benefits of rewards.
You can:
- Sign-up to receive coupons and special offers each month via email
- Add digital coupons directly to your card.
- View Monthly Rewards Progress
- Update personal information
When you forget your password, click the “Forgot Password” link in the “Sign In” page on your store’s website. A new message will open where you will be asked to enter your email address, press ‘Submit’ to reset your password or call Customer Service at 1-844-467-7278.
Click here to contact us via email or call Customer Service at 1-844-467-7278.
- Sign into your account with the current information. Choose “My Account” in the upper right-hand corner of site. Scroll down to “Current Email Address”. Click “Change Email Address” make your update and click “Save”
- Call 1-844-467-7278 and ask the Customer Service agent to help.
- Visit any D&W Fresh Market, Family Fare, Family Fresh Market, VG’s Grocery, Forest Hills Foods or Ada Market Customer Service desk and ask them to help.
Contact Customer Service at 1-844-467-7278.
Most store items count as qualifying rewards card purchases. Some exclusions include: cigarettes/tobacco, beer/wine/liquor, fuel, prescriptions, prescription copays, postage stamps, lottery tickets, Western Union, money orders, fees, game licenses, bottle deposit, phone activation, sales tax, Ticketmaster, gift card purchases (including store, phone, entertainment, dining, prepaid, and others), discontinued items and additional miscellaneous transaction or service counter items.
When you are on the website the offers displayed are based on the store location selected on the website. The location that will automatically be selected from the preferred store listed under your account. Customers can adjust their preferred store based on where they shop within their account settings. Occasionally rewards or digital coupons may only be viewed if you have completed your online account; since some programs may only be available in certain geographic areas based on your home store, zip code, or state.